XPAN Law Group
Privacy • Discovery • Cyber Security • Data Management
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Privacy Policy

We protect your data

Current as of May 19, 2017

XPAN Law Group, LLC takes a proactive stance on client confidentiality and privacy. It’s considered in everything we do, from managing complex databases to ESI and data integration. Rest assured that your data is in good hands.  Please take a moment to review  our policy below.

At XPAN Law Group, we respect your privacy and know that you care about how your personal information is collected and used.  This Privacy Policy discusses how XPAN collects, uses, maintains, and discloses information collected from our customers, visitors to our websites, individuals who contact us, and visitors to our customers’ websites (“Users”).  XPAN reserves the right to change the Privacy Policy at any time.

When Users or Customers contact us, XPAN may ask for information that allows us to contact them, validate the seriousness of their inquiry and request specific information related to the reason they have contacted us.  This information may be associated with other information, such as cookies and information from Tracking Software which may be collected through our websites and business systems.

XPAN uses information supplied by the Customer throughout our business to provide services to Users and Customers. This information will only be shared with third parties if it is necessary to provide Third Party Products and/or Services to you. Payment information supplied by the Customer, such as a User’s credit card number, is only used to ensure we receive payment for services rendered.

In the event that XPAN is subject to demands for information, XPAN will comply as required by state and federal law.  Demands for information include, but are not limited to, subpoenas, warrants, and civil discovery demands.  Information covered by our Privacy Policy may be disclosed following such a request if XPAN determines that such a disclosure is necessary or required; or if it is necessary or required to protect our interests, the interests of our customers, or in connection with the sale of our business.

Through normal business processes we access volumes of highly confidential client data. XPAN utilizes strict data confidentiality practices to keep this data safe. However, from time to time, XPAN may utilize this data for scientific purposes in order to improve existing products and services, or to develop new ones. Scientific data may be shared confidentially with partner agencies to further advance these initiatives.

XPAN utilizes cloud storage, computing, and sharing technologies. These technologies may be maintained by third parties such as Google, Microsoft, Amazon or others. Should our security team become aware of any potential security incident or breach, XPAN will take appropriate measures to ensure client data is secured and the client is notified as soon as possible.

Information collected by the technologies described in this Privacy Policy is protected by Google data encryption and security services.  Google’s G Suite Security & Privacy information can be found at https://gsuite.google.com/learn-more/security-g-suite.html.  Information kept by us in our business is protected using industry standard security measures. Though we reserve the right to keep the information covered in this Privacy Policy indefinitely, our employees are required to keep this information confidential – unless disclosure is authorized in this Privacy Policy or by Users.

XPAN acknowledges that EU individuals have the right to access personal information maintained by XPAN that is about that individual.  An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct her or his query to administrator@xpanlawgroup.com.  If requested to remove data, we will respond within a reasonable timeframe.  XPAN is not responsible for loss corruption or unauthorized acquisition and use of information covered by this Privacy Policy, or for any resulting damages, including unauthorized acquisition and use.

For ‘sensitive information’ (i.e. personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual), XPAN will give individuals an affirmative or explicit (opt in) choice if the information is to be disclosed to a third party or used for a purpose other than those for which it was originally collected or subsequently authorized by the individual through the exercise of opt in choice.

XPAN complies with the framework outlined by the EU-US Privacy Shield as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries to the extent possible.  XPAN has not self-certified under the Framework but uses the EU-US Privacy Shield as guidance.  If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.

In compliance with the EU-US Privacy Shield Principles, XPAN commits to resolve complaints about your privacy and our collection or use of your personal information.  European Union individuals with inquiries or complaints regarding this privacy policy should first contact XPAN at: administrator@xpanlawgroup.com.

We partner with products, services and vendors that are sometimes provided by third parties (“Third Party Products”). These Third Party Products may collect and use information in ways that differ from those set out in this Privacy Policy. We have no responsibility for how these third parties treat your information; however, if we have access to their privacy policies, we will provide them to you on your request.